Transform Your Heritage Hotel's Customer Experience on WhatsApp

Capture every inquiry and provide instant responses with a human touch.

Imagine a guest in Velachery eager to book a last-minute palace stay at your heritage hotel. It's 10pm, and your reception is closed, but your WhatsApp bot is ready. They message, 'Is there any room available for tonight?' This bot not only captures their message but also provides instant replies about room availability. If the guest wishes to send a photo of their ID or has more complex questions, the bot seamlessly escalates the query to a human operator. In the bustling neighbourhoods of T Nagar or the tech-savvy OMR, where tourists flock during peak seasons like Diwali, being available on WhatsApp is essential. With virtualreceptionist, you can manage room bookings and transfers directly via WhatsApp, integrating with your existing tools like Calendly and Fresha for a seamless experience.